Shipping Policy
Order Processing:
Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options to meet your needs.
International Shipping:
Shipping times and fees will be calculated at checkout. Customers are responsible for any customs and import duties.
Shipping Delays:
Please note that delivery times are estimates and not guaranteed. M98M LLC is not responsible for shipping delays caused by carriers or weather conditions.
Returns & Exchanges Policy
Return Eligibility:
We accept returns within 30 days of delivery. Items must be in original condition, unworn/unused, with tags, and in the original packaging. Proof of purchase is required.
Non-Returnable Items:
- Gift cards
- Downloadable software/products
- Personalized/custom products
- Sale or clearance items (if marked final sale)
How to Start a Return:
To initiate a return, please contact us at [info@m98mllc.com]. If your return is accepted, we’ll send you a return shipping label and instructions.
Refunds:
Once we receive and inspect your return, we’ll notify you of the approval or rejection. If approved, you’ll be automatically refunded on your original payment method within 5–10 business days. Shipping costs are non-refundable.
Exchanges:
If you received a defective or incorrect item, please contact us within 7 days of delivery. We’ll replace the item or offer a full refund.